Privacy Policy
Your privacy matters to us. This policy explains how leadmode collects, uses, and protects your personal information.
Our Commitment to Your Privacy
At leadmode - Digital Marketing Agency Philippines, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
We believe in transparency and want you to understand exactly how your data is handled. This policy covers all aspects of our data practices and your rights regarding your personal information. By using our services, you consent to the data practices described in this policy.
We comply with applicable data protection laws including the Philippine Data Privacy Act of 2012 and international privacy standards.
Information We Collect
Personal Information
- Name and contact details
- Email address
- Phone number
- Company information
- Business requirements
Technical Information
- IP address and location data
- Browser type and version
- Operating system
- Device information
- Website usage analytics
How We Collect Information
Direct Collection
Forms, surveys, and direct interactions
Automated Collection
Cookies and tracking technologies
Third-Party Sources
Partners and service providers
How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our digital marketing services. This includes processing your requests, creating customized marketing strategies, and delivering campaign results.
Communication
We communicate with you about your projects, send project updates, provide customer support, and respond to your inquiries. This includes sending emails, making phone calls, and providing notifications through various channels.
Marketing and Promotion
With your consent, we use your information to send you marketing communications about our services, industry insights, and promotional offers that may be relevant to your business needs.
Legal and Compliance
We use your information to comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our services and users.
Analytics and Improvement
We analyze usage patterns, performance metrics, and user feedback to improve our services, develop new features, and enhance user experience.
Data Sharing and Disclosure
Limited Sharing Scenarios
Service Providers
We share information with trusted third-party service providers who assist us in operating our business, such as cloud storage providers, email service providers, and analytics platforms. These providers are contractually bound to protect your information.
Legal Requirements
We may disclose information when required by law, to protect our rights, or to ensure the safety and security of our users and services.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with continued protection under this privacy policy.
Consent
We may share your information with your explicit consent for specific purposes not covered by this policy.
Data Security and Protection
Encryption
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Access Control
Strict access controls ensure only authorized personnel can access your personal information.
Regular Monitoring
Continuous monitoring and security audits maintain the highest data protection standards.
Security Measures We Implement
- Secure Socket Layer (SSL) encryption
- Regular security assessments
- Employee security training
- Multi-factor authentication
- Secure data centers
- Regular data backups
- Incident response protocols
- Compliance with international standards
While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously monitor and improve our security practices.
Your Rights and Choices
Right to Access
You have the right to request access to the personal information we hold about you.
Right to Correction
You can request that we correct any inaccurate or incomplete personal information.
Right to Deletion
You have the right to request deletion of your personal information, subject to legal requirements.
Right to Portability
You can request a copy of your personal information in a structured, machine-readable format.
Right to Object
You can object to certain types of data processing, particularly direct marketing activities.
Right to Restrict
You can request that we limit the processing of your personal information under certain circumstances.
Cookie and Tracking Choices
We use cookies and similar technologies to enhance your browsing experience. You have several options regarding cookies:
Manage in Browser
Control cookies through your browser settings
Opt-Out Tools
Use industry opt-out mechanisms
Preferences Center
Set your privacy preferences
Data Retention Policy
How Long We Keep Your Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Active Projects
Personal information related to ongoing projects is retained throughout the project duration and for 7 years after completion for legal and business purposes.
Marketing Data
Marketing contact information is retained until you unsubscribe or request deletion, plus an additional 3 years for legal compliance.
Analytics Data
Anonymized analytics data may be retained indefinitely for statistical and improvement purposes, but cannot be linked to individual users.
Legal Requirements
Some information may be retained longer if required by law, regulation, or legal proceedings.
Contact Us and Privacy Rights
Privacy Officer Contact
Company
leadmode - Digital Marketing Agency Philippines
Address
123 Ortigas Avenue, Brgy. San Antonio, Pasig City, Metro Manila 1605, Philippines
Phone
+63 2 8845 6789Business Hours
Mon-Fri: 9:00-18:00, Sat: 9:00-13:00
How to Exercise Your Rights
Submit a Request
Contact our Privacy Officer via email or phone to submit any privacy-related request or complaint.
Send Email RequestVerification Process
We may need to verify your identity before processing privacy requests to protect your information.
Response Timeline
We aim to respond to all privacy requests within 30 days, as required by applicable law.
Important Notice
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Policy Updates and Changes
Staying Current with Our Privacy Practices
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this policy periodically.
Notification of Changes
We will notify you of significant changes via email, website banner, or other appropriate means.
Effective Date
The "Last updated" date at the top of this policy indicates when the most recent changes were made.
Continued Use
Your continued use of our services after policy changes constitutes acceptance of the updated terms.
Previous Versions
Previous versions of this policy may be available upon request for transparency purposes.
Version History
Version 2.0
Enhanced data protection measures and user rights
Version 1.0
Initial privacy policy implementation
Questions or Concerns?
We are committed to transparency and protecting your privacy. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.
Contact Us Directly
Get in touch with our team for immediate assistance with privacy matters.
Review Terms
Read our Terms of Service for additional information about our services.
This Privacy Policy is part of our commitment to protecting your personal information and maintaining your trust.